Inside Wayfair’s Pivot to Remote Work with Slack

How the home good retailer relies on Slack
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Wayfair had to make quick decisions to keep its employees and communities safe as the pandemic spread. On March 12, Wayfair ran a companywide work-from-home test to identify potential pain points, and on March 16, all corporate employees began to work remotely. When the company went remote, exchanges and meetings that would have normally happened in person swiftly moved into channels.

Report Snapshot

  • As an online retail space, Wayfair lets customers browse more than 18 million home items across furnishings, decor, home improvement, housewares, and more. As many people in the world shelter in place during the coronavirus outbreak, Wayfair is committed to serving visitors who are looking to
    adapt their living spaces into home offices, classrooms and more.