How Collibra Strengthened Customer Relationships Through Accessibility Expertise

Collibra believes accessibility is essential to inclusive, user-centric product design. But when their accessibility program was in its early stages, inconsistent practices, limited expertise, and a lack of structure made it difficult to meet the rigorous expectations of customers in highly regulated sectors. Partnering with Level Access brought expert support, strategic guidance, and structured processes to strengthen their program, improving the consistency and scalability of their accessibility practices.

Case study snapshot

Establish scalable accessibility processes to meet customer expectations
Meet customers’ accessibility requirements through collaboration with experts
Greater accessibility maturity and increased customer confidence

Has your organization experienced any of the following in the past 12 months?

A customer or prospect raised accessibility concerns during a sales or renewal conversation

Accessibility requirements came up during an RFP or procurement process

Internal leadership flagged accessibility as a compliance or risk priority

None of the above

Your organization received a legal demand, complaint, or audit related to accessibility

Where is your organization in addressing its digital accessibility needs?

Building a business case or securing budget

No active plans at this time

Piloting or testing an approach

We have a solution, but are looking to expand or replace it

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