Zonka Feedback

Zonka Feedback is a comprehensive customer feedback and review management software that caters to companies of all sizes and industries. It offers an omnichannel platform that enables businesses to effectively measure and analyze real-time customer experience metrics like Net Promoter Score (NPS) and Customer Satisfaction (CSAT) surveys. With Zonka Feedback, companies can create visually appealing surveys and feedback forms, allowing them to gather valuable insights and feedback from their customer base. The platform also provides features such as offline mode, tablet and kiosk compatibility, integration with popular business tools like HubSpot and Slack, and customizable survey options. Zonka Feedback is utilized by businesses seeking to enhance their customer experience, understand customer sentiment, and drive improvement in their products and services.

https://www.zonkafeedback.com/