zenloop

zenloop is a software company that specializes in Customer Experience Management (CEM) solutions. Their platform enables companies to collect feedback from customers across multiple channels throughout their journey. By employing advanced clustering and prioritization techniques, zenloop helps businesses identify key drivers of satisfaction and dissatisfaction, allowing them to translate customer insights into meaningful initiatives. The company focuses on measuring customer satisfaction using the Net Promoter Score (NPS) and offers optimal software to evaluate NPS quickly and effectively. zenloop's services are used by various businesses across industries to improve customer satisfaction, enhance retention, and drive business growth.

https://www.zenloop.com/en/