XCALLY
XCALLY is an industry-leading omnichannel contact center software based on Asterisk. It serves as a comprehensive contact center management platform that enables businesses to effectively engage with their customers across various channels. With XCALLY, companies can enhance their customer service operations, improve overall business agility, and become the go-to solution for all their customer care needs. XCALLY offers a range of features and functionalities, including inbound, outbound, and blended contact handling, IVR (Interactive Voice Response), auto-dialer capabilities, and business phone system integration. It has been recognized by renowned platforms such as Software Advice, Getapp, G2, and Capterra as one of the best solutions for contact center, call center, IVR, auto-dialer, and business phone system needs. Designed for businesses of all sizes, XCALLY caters to companies seeking a robust and scalable solution to efficiently manage their customer interactions. Its user-friendly interface and extensive capabilities make it a favored choice among organizations looking to streamline their contact center operations and provide exceptional customer service experiences.
Solution Categories
Telephony Software
Telephony software refers to a technology that enables voice communication over the internet or a tr...
Call Center Software
Call center software refers to a digital solution that streamlines and enhances the operations of a ...
Contact Center Software
Contact center software refers to a comprehensive solution that enables businesses to effectively ma...
Interactive Voice Response (IVR) Software
Interactive Voice Response (IVR) software is a telecommunications technology that allows computer sy...
Business Phone Systems
Business phone systems refer to the hardware, software, and services that enable organizations to ef...
Predictive Dialer Software
Predictive dialer software is a powerful tool used in call centers and sales teams to streamline and...