Softbrik
Softbrik is an AI company based in Estonia that specializes in providing innovative solutions to transform customer experience and engagement. Their flagship product is the Softbrik Platform, which utilizes voice-to-text AI technology to understand voice messages from customers. This enables businesses to retain customer messages for a longer duration and offer personalized experiences at scale. Softbrik's platform is already being successfully used by various companies to improve customer engagement workflows. Softbrik also offers the Softbrik Academy, where businesses can learn about the functionalities of the Softbrik Platform and apply them in their daily operations. Their aim is to inspire businesses to enhance their customer engagement strategies. Softbrik's services are trusted by a wide range of industries, including health/medical, telecom, and financial institutions, and their solutions have been proven to increase customer engagement by 70% while reducing support costs.
Solution Categories
Customer Engagement Software
Customer engagement software refers to a suite of tools and technologies designed to enhance the int...