SATMETRIX

Satmetrix is a company that specializes in customer experience management and loyalty programs. They are known for co-creating the Net Promoter Score® (NPS®), which is recognized as a reliable measure of overall customer experience and loyalty. Satmetrix offers a holistic Voice of the Customer (VOC) solution and a unified platform to drive dynamic omnichannel experiences. Their cloud-based customer experience management software is used by companies worldwide to gather feedback, anticipate customer needs, and reduce friction. Satmetrix aims to help businesses increase customer lifetime value (CLV) and create a culture focused on earning passionate customer loyalty. They have been recognized as leaders in customer loyalty and Net Promoter Measurement.

https://www.satmetrix.com/