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Quantum Metric

Quantum Metric

Quantum Metric is a leading digital analytics platform that empowers businesses to optimize their digital strategy and enhance customer experiences. Through its real-time analytics capabilities, Quantum Metric enables organizations to gain valuable insights into customer intent, behaviors, and preferences. By combining qualitative and quantitative data, businesses can make informed decisions and drive conversions effectively. Quantum Metric provides a comprehensive suite of CX (customer experience) analytics tools, including Mean Time to Resolution (MTTR), Net Promoter Score (NPS), and Customer Satisfaction Score (CSAT). Their platform helps companies prioritize optimization efforts by quantifying issues based on their business impact. Quantum Metric serves a diverse range of industries and is widely used by customer experience teams and digital professionals seeking to create tailored and seamless customer experiences.

https://www.quantummetric.com/

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Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

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