QEval
QEval is a leading provider of call center quality monitoring solutions and services offered by Etech Global Services. Their comprehensive software, QEval Pro, is designed to enhance customer experience and improve agent performance. With QEval, businesses can gain valuable insights into their call center operations and make informed decisions. The software includes features such as call monitoring, analytics, email and live chat support, technical support, back office support, and software development services. It is an intelligent and customizable solution that caters to the operational needs of contact centers. QEval is used by businesses of all sizes looking to optimize their call center quality monitoring and provide exceptional customer service.
Solution Categories
Call Center Software
Call center software refers to a digital solution that streamlines and enhances the operations of a ...