Qemotion

Qemotion is a cloud-based semantic and emotional analysis solution that offers software for customer journey mapping tools. They provide a platform to control e-reputation and improve the customer experience by analyzing emotions and sentiments. With Qemotion's tools, companies can map and understand the emotional journey of their customers, ensuring that positive word-of-mouth is promoted and negative feedback is addressed. Their software uses automatic semantic analysis to detect emotional points and build customer journey maps, helping businesses identify and address critical pain points. Qemotion's services are beneficial for companies looking to enhance their customer experience and manage their online reputation effectively.

https://www.qemotion.com/en/