Phedone

Phedone is an advanced analytics platform that offers an API-based NLP (Natural Language Processing) solution for customer support feedback management. The company provides a powerful and innovative approach to handling incoming tickets by leveraging Artificial Intelligence. With Phedone's API, users can apply robust NLP models, enabling them to analyze, understand, and respond effectively to customer queries. Phedone's platform is designed to enhance the capabilities of support teams, offering multilingual support and assisting with automatic qualification. The company's services cater to a diverse range of industries, including customer service, hospitality, and consulting. Phedone's clients benefit from its no-code NLP platform, which empowers them to provide efficient and personalized support to their customers.

https://phedone.com/en/