MaxContact
MaxContact is a customer engagement software company that offers a range of solutions to drive impact, conversions, and smarter customer experiences. Their flagship product is a Predictive Dialer software, designed to optimize outbound calling operations by automatically dialing customers at strategic times for better engagement rates. MaxContact's contact center solutions cater to businesses of various sizes, ranging from 10 to 1000+ users. They provide hosted predictive dialing, CRM integration, automation features, and omnichannel capabilities, ensuring a tailored approach to meet the unique needs of each business. MaxContact's services are utilized by call centers, contact centers, and companies looking to enhance their customer engagement strategies.
Solution Categories
Workforce Management Software
Workforce Management Software refers to a digital solution designed to streamline and automate vario...
Contact Center Software
Contact center software refers to a comprehensive solution that enables businesses to effectively ma...
Interactive Voice Response (IVR) Software
Interactive Voice Response (IVR) software is a telecommunications technology that allows computer sy...
Predictive Dialer Software
Predictive dialer software is a powerful tool used in call centers and sales teams to streamline and...
Customer Service Software
Customer service software refers to a digital solution designed to streamline and enhance the overal...