MaestroQA

MaestroQA is a leading provider of call center quality assurance software. Their software is designed to help support teams improve their customer satisfaction (CSAT) levels and enhance agent retention. With MaestroQA, teams can evaluate and analyze customer interactions to ensure excellent service experiences. The software seamlessly integrates with popular call center and customer experience (CX) platforms like Salesforce, Talkdesk, Zendesk, and more. MaestroQA's features include omnichannel quality assurance, integration with other customer service or CRM software, and the ability to listen to call recordings. Their services are utilized by modern support teams and customer service professionals seeking to enhance the quality of their interactions and deliver exceptional customer experiences.

https://www.maestroqa.com/