Level AI
Level AI is an innovative company that specializes in providing artificial intelligence solutions for contact centers. They have developed advanced software and technologies that empower contact center quality assurance teams to monitor and evaluate agent conversations with unmatched efficiency and accuracy. By leveraging semantic intelligence and live conversation intelligence, Level AI helps improve contact center team performance and customer interactions. Their AI-powered tools automate the monitoring and evaluation process, making quality assurance teams more productive and effective. Level AI's solutions are utilized by various industries and companies seeking to optimize their contact center operations and enhance customer support experiences.
Solution Categories
Business Intelligence Software
Business Intelligence Software refers to a type of software that is designed to collect, analyze, an...
Contact Center Software
Contact center software refers to a comprehensive solution that enables businesses to effectively ma...
Call Recording Software
Call recording software refers to a digital tool that enables users to record and store telephone co...
Contact Center Quality Assurance Software
Contact center quality assurance software is a specialized tool designed to monitor and evaluate the...
Sales Enablement Software
Sales enablement software refers to a set of tools and technologies designed to empower sales teams ...
Customer Service Software
Customer service software refers to a digital solution designed to streamline and enhance the overal...
Customer Satisfaction Software
Customer satisfaction software refers to a type of technology that enables businesses to measure, an...
Customer Support Software
Customer Support Software refers to a technology solution used by businesses to manage and improve t...