IPscape
IPscape is a cloud-based contact center software company based in Australia. They specialize in providing customer experience technology solutions for contact centers, sales teams, and customer service departments. The company offers a range of features, including call recording, quality assurance modules, call metrics, evaluations, customer surveys, and PCI payment tools to achieve contact center compliance objectives. IPscape's software is designed to improve the performance of call centers and enhance client satisfaction. Their solutions are used by various businesses, from small enterprises to large corporations, looking to streamline their contact center operations and ensure efficient customer interactions.
Solution Categories
Telephony Software
Telephony software refers to a technology that enables voice communication over the internet or a tr...
Contact Center Software
Contact center software refers to a comprehensive solution that enables businesses to effectively ma...
Call Recording Software
Call recording software refers to a digital tool that enables users to record and store telephone co...
Predictive Dialer Software
Predictive dialer software is a powerful tool used in call centers and sales teams to streamline and...
Contact Center Quality Assurance Software
Contact center quality assurance software is a specialized tool designed to monitor and evaluate the...