injixo

injixo is an AI-powered workforce management software designed specifically for contact centers. This award-winning cloud-based software optimizes the workforce management processes in contact centers, helping them streamline operations and enhance productivity. By leveraging advanced AI algorithms, injixo offers comprehensive features like scheduling, forecasting, real-time monitoring, performance analytics, and more. The software prioritizes the agent experience while ensuring excellent customer service and controlling staffing costs. With injixo, contact centers of all sizes can efficiently manage their workforce, improve operational efficiency, and deliver superior customer experiences. It is trusted by numerous contact centers around the world to drive success and optimize their contact center operations.

https://www.injixo.com/