FocalScope

FocalScope is a unified customer service platform that offers a range of software solutions for teams of all sizes. Their comprehensive suite of tools enables businesses to connect and engage with customers seamlessly across multiple channels, including email, voice, live chat, social media, SMS, and bots. With features such as help desk management, contact center solutions, ticketing systems, and appointment management, FocalScope caters to diverse customer service needs. Their cloud-based and on-premises options provide flexibility in deployment, making it suitable for companies of any size. FocalScope is trusted by organizations looking to enhance their customer support capabilities and deliver exceptional service experiences.

https://www.focalscope.com/