FanExam
FanExam is a customer satisfaction and loyalty analytics company that specializes in surveying and measuring customer feedback. They offer a platform that automates the survey process and generates detailed reports based on customer responses. FanExam's services are utilized by a wide range of businesses, including Fortune-500 companies, as well as notable brands like Apple, Amazon, Zappos, and Harley-Davidson. By using metrics such as the Net Promoter Score (NPS), FanExam helps businesses gain insights into customer loyalty, behavior, and sentiment, enabling them to make data-driven decisions to enhance customer satisfaction and drive business growth.
Solution Categories
Customer Satisfaction Software
Customer satisfaction software refers to a type of technology that enables businesses to measure, an...
Customer Loyalty Software
Customer loyalty software refers to a digital solution designed to help businesses attract, engage, ...