Exotel
Exotel is a leading cloud customer engagement platform that offers innovative solutions for call center management and contact center operations. Their cloud call center software provides businesses with a convenient and flexible solution to handle customer communications. With features like smart call routing, IVR, call tracking, and integration with popular messaging platforms like WhatsApp and SMS, Exotel enables businesses to respond to customer concerns quickly and efficiently. Their cloud contact center software empowers enterprises to manage customer interactions effectively, improving customer service and enhancing business performance. Exotel serves a wide range of industries and businesses of all sizes, providing reliable and flexible solutions for their customer conversation needs.
Solution Categories
Telephony Software
Telephony software refers to a technology that enables voice communication over the internet or a tr...
Call Center Software
Call center software refers to a digital solution that streamlines and enhances the operations of a ...
Contact Center Software
Contact center software refers to a comprehensive solution that enables businesses to effectively ma...
Call Recording Software
Call recording software refers to a digital tool that enables users to record and store telephone co...
Interactive Voice Response (IVR) Software
Interactive Voice Response (IVR) software is a telecommunications technology that allows computer sy...
Sms Marketing Software
SMS marketing software refers to a digital tool or platform that enables businesses to create, manag...