EvaluAgent
EvaluAgent is a leading company that offers quality assurance and performance improvement software for contact centers. Their platform provides a comprehensive solution for evaluating call center agents, analyzing their performance, and enhancing customer service quality. The software and services provided by EvaluAgent are designed to help call centers engage and motivate their teams, leading to improved customer satisfaction and business outcomes. With over 11,000 users across various sectors, including financial services, sales, and support teams, EvaluAgent has proven to be a trusted partner for organizations seeking to optimize their contact center operations.
Solution Categories
Workforce Management Software
Workforce Management Software refers to a digital solution designed to streamline and automate vario...
Call Center Software
Call center software refers to a digital solution that streamlines and enhances the operations of a ...
Contact Center Software
Contact center software refers to a comprehensive solution that enables businesses to effectively ma...
Contact Center Quality Assurance Software
Contact center quality assurance software is a specialized tool designed to monitor and evaluate the...
Sales Coaching Software
Sales coaching software refers to a digital tool or platform designed to enhance and optimize the sa...
Customer Experience Software
Customer experience software refers to a digital tool or platform designed to enhance and optimize t...
Customer Satisfaction Software
Customer satisfaction software refers to a type of technology that enables businesses to measure, an...