Coztel
Coztel is a cloud-based contact center software company that offers a range of services to enhance the effectiveness of agents and streamline communication processes. Their services include outbound dialers, ACD (Automatic Call Distribution), IVR (Interactive Voice Response), and hosted PBX (Private Branch Exchange) solutions. Coztel provides configurable software that allows businesses to scale their operations and offers features such as phone number management, sender selection, compliance management, content management, and replies. Their hosted IP (Internet Protocol) infrastructure ensures reliable and efficient communication. Coztel's solutions cater to a wide range of businesses and industries that require robust contact center capabilities to manage customer interactions effectively.
Solution Categories
Call Center Software
Call center software refers to a digital solution that streamlines and enhances the operations of a ...
Contact Center Software
Contact center software refers to a comprehensive solution that enables businesses to effectively ma...