Broadly
Broadly is a leading provider of Customer Communication Management (CCM) software solutions for small businesses. Their software helps businesses streamline and manage their customer communications across various platforms. With Broadly's software, businesses can consolidate all customer contacts and leads into a single system, making it easier to communicate and interact with customers. Broadly offers a range of features such as web chat functionality for two-way communication with prospects and customers, internal communication and collaboration tools for businesses, and reputation management software to manage customer reviews and feedback. Their user-friendly interface and comprehensive system allow businesses to handle all customer communications efficiently and effectively. Broadly is widely used by local service businesses, including auto repair shops, to enhance their communication strategies and improve customer engagement. It helps businesses stand out by providing tools to manage customer communications, optimize online reputation, and maintain strong relationships with their customer base.
Solution Categories
Payment Processing Software
Payment processing software refers to a digital tool or platform used by businesses to facilitate an...
Review Management Software
Review management software refers to a digital tool designed to help businesses monitor, analyze, an...
Customer Experience Software
Customer experience software refers to a digital tool or platform designed to enhance and optimize t...
Live Chat Software
Live chat software refers to a digital tool or application that enables real-time communication betw...
Customer Satisfaction Software
Customer satisfaction software refers to a type of technology that enables businesses to measure, an...
Reputation Management Software
Reputation Management Software refers to a specialized tool or platform designed to help businesses ...
Customer Communications Management Software
Customer Communications Management (CCM) software refers to a technology solution that enables busin...