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Bright Pattern

Bright Pattern

Bright Pattern is a leading provider of omnichannel call center software. They offer a comprehensive suite of solutions that enable effortless omnichannel communications across various channels such as voice, IVR, email, chat, SMS, MMS, and messengers. With their omnichannel quality management and powerful mobile app, businesses of all sizes can effectively manage their customer interactions. Bright Pattern's intuitive platform allows organizations to harness customer data and insights for better customer service. Their cloud-based contact center software is accessible and suitable for any situation, making it an ideal choice for businesses seeking efficient and seamless omnichannel contact center solutions.

https://www.brightpattern.com/

Solution Categories

Telephony Software

Telephony Software

Telephony software refers to a technology that enables voice communication over the internet or a tr...

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Call Center Software

Call Center Software

Call center software refers to a digital solution that streamlines and enhances the operations of a ...

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Contact Center Software

Contact Center Software

Contact center software refers to a comprehensive solution that enables businesses to effectively ma...

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Server Management Software

Server Management Software

Server management software refers to a suite of tools and applications designed to streamline the ad...

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Predictive Dialer Software

Predictive Dialer Software

Predictive dialer software is a powerful tool used in call centers and sales teams to streamline and...

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Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

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Customer Service Software

Customer Service Software

Customer service software refers to a digital solution designed to streamline and enhance the overal...

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