Alterna CX
Alterna CX is a leading experience management software company that specializes in AI-based CX solutions. Their software leverages advanced text and predictive analytics to streamline the customer experience and enhance customer satisfaction. By scanning through customer feedback and other CX signals, Alterna CX's AI-based CX software helps businesses identify and prioritize key customer insights. With the ability to aggregate, analyze, and organize customer data from various touchpoints, Alterna CX enables businesses to gain valuable insights and make data-driven decisions. Their solutions are utilized by a wide range of industries and organizations seeking to improve their customer experience and enhance overall business performance.
Solution Categories
Review Management Software
Review management software refers to a digital tool designed to help businesses monitor, analyze, an...
Customer Experience Software
Customer experience software refers to a digital tool or platform designed to enhance and optimize t...
Customer Satisfaction Software
Customer satisfaction software refers to a type of technology that enables businesses to measure, an...
Customer Loyalty Software
Customer loyalty software refers to a digital solution designed to help businesses attract, engage, ...
Predictive Analytics Software
Predictive analytics software refers to a specialized tool or program that uses statistical algorith...