We Value Your Privacy

We use technology such as cookies on our website, and through our partners, to personalize content and ads, provide social media features, and analyse our traffic. To find out more, read our privacy policy and Cookie Policy. Please also see our Terms and Conditions of Use. By accepting these terms you agree to your information being processed by Inbox Insight, its Partners or future partners, that you are over 18, and may receive relevant communications through this website, phone, email and digital marketing. For more information on how we process your data, or to opt out, please read our privacy policy. Our policies and partners are subject to change so please check back regularly to stay up to date with our terms of use and processing.

Accept Terms Settings

Remote Monitoring and Management (RMM) Software

Remote Monitoring and Management (RMM) software is an essential tool for businesses and IT professionals aiming to effectively oversee and control their network infrastructures, devices, and systems from a distance. This type of software permits the centralized management and regulation of functions such as network efficiency, security patches, application deployments, and problem-solving. RMM solutions facilitate preemptive monitoring and notifications to catch and address potential complications before they escalate. These tools also provide capabilities for remote assistance and support, making it possible for IT staff to manage and fix issues without needing to be physically present. In general, RMM tools make IT administration more streamlined, raise productivity, and bolster the overall performance and security of a company's network infrastructure.

Read more
Authority
Solutions
Buyer Guide

Solution category

Viewing 62 Solutions

Choose
  • Alphabetical A-Z
  • Alphabetical Z-A
  • Featured solution
  • Maturity
  • Authority

shortlist

save the list
logo

New Relic

View Profile

New Relic is a leading company that offers an all-in-one observability platform for engineers, enabling them to monitor, debug, and enhance their entire stack. Their platform provides comprehensive solutions for application performance management (APM), log management, cloud-based observability, and more. With scalable cloud-based infrastructure and easy open source instrumentation, New Relic caters to businesses of all sizes. Their services are utilized by a wide range of customers, including software-driven businesses, engineers, and developers who rely on real-time insights to innovate and improve their software applications. New Relic's powerful cloud-based observability platform helps companies optimize their software and create more perfect products.

logo

Wrike

Verified
View Profile

<p>Wrike is the collaborative work management platform for market leaders. The Wrike platform helps organizations align work with the most important business objectives, create new efficiencies, and drive results. It brings out the best in teams by giving them a single digital workplace with all the tools, features, and integrations needed to manage, automate, and complete work at scale.</p>

logo

Illumio

Verified
View Profile

<p>We saw the rise of dynamic data centers, a hybrid world, and complex application environments. We saw perimeter-based security give way to a new need for segmentation from endpoints to the data center and cloud, and the risk in defending the new with the old.</p>

logo

NinjaOne

View Profile

NinjaOne is an innovative IT management software designed to cater to the needs of Managed Service Providers (MSPs) and IT departments. It provides a comprehensive suite of tools and functionalities to streamline IT operations and enhance productivity. With features such as IT inventory management, endpoint configuration, remote control, and antivirus solutions, NinjaOne empowers businesses to efficiently manage their IT infrastructure. NinjaOne, formerly known as NinjaRMM, prioritizes security-oriented remote monitoring and allows businesses to monitor and protect their systems effectively. It is utilized by professionals and organizations across various industries who value efficient IT management and enhanced security measures. Overall, NinjaOne offers a reliable and all-in-one solution for businesses looking to optimize their IT operations, simplify software administration, and strengthen endpoint security.

logo

Site24x7

View Profile

Site24x7 is an industry-leading cloud monitoring tool that empowers businesses to efficiently manage their cloud-based applications, services, and infrastructure. With its AI-based predictions and IT automations, Site24x7 offers unified cloud monitoring solutions for DevOps, IT operations, and managed service providers (MSPs). The platform provides comprehensive visibility into digital user experiences, IT operations, application performance, and server monitoring. Site24x7 supports popular cloud platforms like AWS, Microsoft Azure, and Google Cloud Platform (GCP). It caters to a diverse range of users, including IT teams, DevOps professionals, MSPs, and businesses seeking reliable cloud monitoring services. With its extensive capabilities and customer-centric approach, Site24x7 is trusted by organizations worldwide to monitor and optimize their cloud services effectively.

logo

Electric AI

View Profile

Electric AI is an IT support solutions startup that offers comprehensive services to small and medium-sized businesses. Their platform includes IT troubleshooting, systems administration, security and network management, and onsite assistance. With their user-friendly tools and streamlined processes, Electric AI makes managing IT easy for businesses. They specialize in IT services, artificial intelligence, cloud management, IT support, and server management. Electric AI also provides enhanced IT security solutions, including endpoint detection and response (EDR) to protect company devices from malware attacks. Their services cater to businesses seeking efficient and secure IT management solutions.

logo

Automox

View Profile

Automox is a Colorado-based company specializing in IT operations and cybersecurity. Their mission is to empower organizations with automated, cloud-native solutions to manage and secure their hybrid workforce. With their innovative platform, Automox enables IT administrators to effortlessly automate patching, configuration, and software deployment across all endpoints, including remote systems. The company is trusted by thousands of businesses to enhance their IT operations and transform them into a strategic advantage. Combining the expertise of their talented team, which includes professionals from renowned internet companies, Automox delivers radically efficient solutions for managing cyber threats and ensuring system security. Their patch management software is highly regarded for its ability to address security vulnerabilities in business applications, thereby enhancing corporate security and improving productivity. With a strong focus on automation and streamlined workflows, Automox is recognized as a leading endpoint security solution provider in the global information security market. Overall, Automox offers a comprehensive suite of solutions that cater to the needs of organizations seeking reliable, efficient, and secure IT operations management.

logo

Kandji

View Profile

Kandji is a mobile device management (MDM) and security platform that specializes in Apple MDM solutions. Their innovative approach combines device security and device management, going beyond traditional MDM solutions. With a focus on Mac devices, iPhones, and iPads, Kandji offers comprehensive device management and security software designed for the future of work. Their services include features such as automating Mac security monitoring, endpoint detection and response tools, and macOS security and compliance solutions. Kandji empowers organizations to manage and secure their Apple devices seamlessly, ensuring the protection of company data and enhancing productivity.

logo

LiquidPlanner

View Profile

LiquidPlanner is a renowned company that specializes in project management and planning software. Their innovative platform is designed to help businesses effectively manage and streamline their projects, enabling teams to collaborate, prioritize tasks, and meet deadlines more efficiently. LiquidPlanner's software is cloud-based, making it accessible to both in-house and remote teams. It offers features like task assignment, resource management, time tracking, and real-time progress monitoring. With its user-friendly interface and robust functionality, LiquidPlanner caters to a wide range of industries, including IT, marketing, engineering, and more. Their services are relied upon by businesses of all sizes, from small and medium-sized enterprises (SMEs) to large corporations, empowering teams to enhance their productivity and achieve successful project outcomes.

logo

Insightful

View Profile

Insightful is a leading workforce analytics and productivity insights company, formerly known as Workpuls. They offer powerful employee monitoring software that enables organizations to analyze and optimize employee performance. With Insightful, businesses can track time, monitor productivity, manage remote teams, and gain valuable data about employee activity and computer usage. Their software provides unparalleled insights and helps boost productivity in various industries and companies of all sizes. Insightful's solutions have been trusted by reputable organizations such as Farmers Insurance, Office Depot, and Allstate. Whether it's optimizing employee performance or improving team productivity, Insightful's comprehensive software is a reliable choice for businesses seeking effective employee monitoring and time tracking tools.

The Ultimate Guide to Remote Monitoring and Management Software

Remote Monitoring and Management (RMM) software is becoming increasingly essential in today's digitalized world. With managing remote devices and networks becoming a daunting task for IT departments, RMM software is a lifesaver. But the value of RMM software extends far beyond this. It allows IT departments to be more proactive than ever in managing their networks, detecting and solving problems before they become massive threats. This type of proactive monitoring and management saves businesses significant downtime costs, improves the performance of systems and ultimately ensures that businesses are never caught off guard when it comes to their IT infrastructure. If you're considering investing in RMM software - this buyer's guide has got you covered.

What is Remote Monitoring and Management Software

Remote Monitoring and Management Software, or RMM Software, is a system of tools used by businesses to remotely monitor and manage their IT infrastructure and devices. In simpler terms, RMM software allows companies to keep an eye on their technology assets and receive alerts when any issues arise. This software is highly beneficial, as it can help detect problems before they cause downtime or affect business operations. Some common use cases for RMM software include: - Monitoring and managing servers, workstations, and other devices remotely - Ensuring software and system updates are implemented in a timely manner - Ensuring that security patches are up-to-date to prevent security breaches - Protecting against malware, viruses, and other cyber threats - Automating routine tasks, such as backups and maintenance - Generating reports on device and network health A wide variety of companies, from small businesses to large enterprises, rely on RMM software to keep their IT infrastructure running smoothly. Managed Service Providers (MSPs) are some of the biggest users of RMM software, as they use it to manage their clients' IT environments remotely. In addition, RMM software is commonly used by healthcare providers, financial service providers, educational institutions, and government agencies to monitor their networks and devices. In summary, RMM software is a critical tool for businesses that want to ensure the optimal performance and security of their IT infrastructure. It provides remote monitoring and management capabilities and can be used in a variety of use cases. Companies of all sizes and across all industries use RMM software to manage their technology assets, with MSPs being some of the biggest users of this technology.

Benefits of Remote Monitoring and Management Software

With the rise of remote work and an ever-increasing reliance on technology, managing IT systems has become more important than ever before. Remote Monitoring and Management Software (RMM) is a tool that many businesses use in order to ensure their IT systems are functioning optimally, even when their employees are working remotely. Here are some of the main benefits of using RMM software for your business: - Early detection and resolution of technical issues: RMM software proactively monitors your IT systems and alerts you when something is wrong, even before your employees notice something is amiss. This means that your IT team can quickly resolve any issues before they become bigger, more costly problems. - Increased uptime and productivity: When your IT systems are functioning efficiently, your employees can focus on their work rather than dealing with technical issues. This leads to increased productivity, which ultimately benefits your bottom line. - Enhanced security: RMM software can help protect your business from cyber threats by identifying potential security risks and alerting you to vulnerabilities before they can be exploited. This can help prevent data breaches and other security incidents that could be costly for your business. - Cost savings: RMM software can help you save money in several ways. By detecting and resolving issues early, you can avoid costly downtime and minimize the need for expensive emergency repairs. You can also save money by automating routine maintenance tasks and avoiding the need for manual intervention. In summary, using RMM software is a vital tool for any business that wants to ensure its IT systems are functioning optimally, regardless of where its employees are working from. It offers a range of benefits, including early detection and resolution of technical issues, increased uptime and productivity, enhanced security, and cost savings. By investing in RMM software, you can help your business operate more efficiently and stay ahead of the curve in an ever-changing technological landscape.

Features of Remote Monitoring and Management Software

Remote Monitoring and Management (RMM) software is a powerful tool that allows businesses to proactively and efficiently manage their IT assets remotely. These software solutions typically come loaded with a wide range of features designed to streamline IT management and enhance productivity. Here are ten common features of Remote Monitoring and Management Software: 1. Monitoring and Alerting: RMM software makes it possible to monitor all your IT assets remotely and receive timely alerts when something goes wrong. 2. Endpoint Management: RMM tools enable IT teams to manage endpoints such as laptops, desktops, mobile devices, and servers from a centralized location. 3. Patch Management: Keeping software and operating systems up to date is critical for maintaining security and preventing downtime. RMM software automates the process of patch management, ensuring all endpoints are up to date. 4. Remote Access: RMM software provides IT teams with remote access capabilities to troubleshoot and fix issues quickly and efficiently. 5. Inventory Management: RMM software helps build an inventory of all hardware and software assets for better asset tracking and management. 6. Backup and Disaster Recovery: RMM solutions provide automated backup and disaster recovery capabilities to ensure business continuity in the event of a catastrophic event. 7. Security Management: RMM software enables IT teams to monitor and manage security endpoints, including antivirus software, firewalls, and intrusion detection systems. 8. Reporting and Analytics: RMM software generates reports and analytics to provide insightful data about endpoint status, performance, and potential issues. 9. Automation: RMM solutions automate many routine tasks such as software updates, patches, and backups, leading to increased efficiency and productivity. 10. Integration: RMM software can integrate with other tools and applications, such as Service Desk software, to create a comprehensive IT management suite. In conclusion, Remote Monitoring and Management Software provides businesses with a range of features designed to help manage their IT infrastructure more effectively and efficiently. Whether it's patch management, remote access, or automation, RMM software is an invaluable tool that can save businesses time and money while improving overall IT management performance.

Considerations of Remote Monitoring and Management Software

Introduction In the wake of the coronavirus pandemic, remote work has become the norm, and many businesses have struggled to monitor and manage their IT infrastructure. To address this challenge, businesses have turned to Remote Monitoring and Management (RMM) software, an essential tool designed to help IT teams manage and monitor remote devices from anywhere in the world. However, not all RMM solutions are created equal, and businesses must carefully consider various factors before investing in one. In this article, we'll explore what these factors are and why they matter. Factors to Consider when Purchasing Remote Monitoring and Management Software Ease of Use One of the most crucial factors to consider when choosing the right RMM solution is its ease of use. The software should be user-friendly and intuitive, allowing IT teams to manage and monitor endpoints efficiently. Nobody wants to spend hours on end training their team on how to use the software, and ultimately want to deploy the solution quickly. Application Integration For any business, having software tools that work seamlessly is critical to the smooth running of operations. When purchasing an RMM solution, businesses must consider whether it integrates with other applications such as PSA and CRM software. This will provide greater visibility into the performance of these systems. Quality of Technical Support It is essential to choose an RMM solution that comes with reliable technical support. The quality of customer support can make or break your experience with the software. Therefore, ensure that the provider offers excellent customer service and support, including onboarding, troubleshooting, and regular software updates. Security Security always remains a top concern for any business. When choosing an RMM solution, businesses must prioritize security features, policies, and protocols. Ensure the remote communication channels are encrypted, and data stored in the database is safely secured. Customizability Every business is unique, and therefore, their IT requirements differ significantly. Hence, customizable RMM solutions can cater effectively to the specific needs of a varied customer base. When choosing the right RMM software, businesses must consider its ability to customize the software to their unique business requirements. Pricing The cost of RMM solutions varies depending on the provider, the features, and the number of endpoints to be monitored. As such, it's important to assess your financial capability and the ROI of each solution before making your decision. Remember that using a cheaper option might be ideal in the short term, but this could mean incurring hidden costs or losing critical functionalities in the long term. Conclusion Choosing the right Remote Monitoring and Management software for your business can save you a lot of time, effort and ensure that IT assets are monitored and managed efficiently. However, there are various factors to consider before investing in a solution. The software should be easy to adopt and integrate with other applications. Technical support and customer service should be top-notch, while the software must prioritize security, customizability, and affordability. By keeping these factors in mind, businesses can make informed decisions that will benefit their IT management teams and ultimately improve their bottom line.

Software Trends for Remote Monitoring and Management Software

2023 and beyond is an exciting time for Remote Monitoring and Management Software (RMM). As technology continues to advance, RMM is expected to evolve along with it. Some of the biggest trends in RMM for the next few years include Artificial intelligence (AI) and machine learning, the rise of the Internet of Things (IoT), automation, and enhanced security measures. One of the most significant trends is the integration of AI and machine learning in RMM software. This will enable companies to automate routine tasks, reduce errors in monitoring, and improve efficiency considerably. Another trend to watch out for is IoT, which will lead to the growth of connected devices in the workplace. Automation is also becoming increasingly essential in RMM to streamline repetitive tasks and provide quicker responses to issues. With automation, RMM platforms can diagnose problems and instantly resolve them without the need for human intervention. Lastly, improved cybersecurity measures are another significant trend expected to shape the RMM landscape in 2023 and beyond. As hackers continue to launch sophisticated cyber attacks, RMM software developers are looking to integrate better security protocols to ensure the protection of sensitive data. Overall, RMM is expected to become more intelligent, streamlined, and secure. The integration of AI and machine learning, IoT, automation, and enhanced security measures will continue to change the RMM landscape and provide businesses with efficient and reliable remote monitoring solutions.