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Report BotXO Streamline Communication & Accelerate Sales of Your Online Shop

Streamline Communication & Accelerate Sales of Your Online Shop

How to Speak to the Needs of Your Customers

A fair price is a good start, but it isn’t the key to winning customers anymore. Spoiler alert: customer experience has become the frontrunner amongst the elements that impacts buyers' decisions. Customers' ever-rising expectations have changed decision-making and buying behavior. As a result, what was in the past considered an excellent customer experience is no longer good enough. Many e-commerce businesses are trying more and more to change their approach to customers to better speak to their needs.

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Report Snap Shot

  • 86% of consumers are willing to pay more for a great customer experience.