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Extending Boundaries with Integration

Service desk integration

COVID-19 has accelerated the already fast-developing IT landscape. IT service management now supports the entire company structure, not just IT. To thrive in this new environment, embracing the “new normal” by optimising service management platforms is imperative for businesses to stay competitive. This is about moving forward from the traditional role of the service desk without losing sight of its most basic function: supporting the users.

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Learn more about how service desk integration can add business value.