Delivering success through a work-at-home/in-centre blended model

Working from home doesn’t mean working out of sight. With a rise in companies using a work-at-home (WAH) model, the demand for other key language speakers, such as German, French and Dutch have also grown. SYKES can quickly recruit from a larger pool of language speakers, giving them the required team with less delay. And because SYKES constantly monitor and measure their work WAH and incentre blended models, they have seen higher satisfaction rates throughout clients, staff and customers. Read this case study to see how SYKES can help improve your WAH model.