Case Study
![Workjam A Recipe For Success: Sticky Fingers Case Study]()
A Recipe For Success: Sticky Fingers Case Study
Consistently communicating, training, and enforcing a high standard of service comes with challenges.From the moment a customer walks into Sticky Fingers to the moment they leave, the staff is trained to deliver “legendary service. Head office staff traveled from restaurant to restaurant to check-in on staff, coach managers, and check the pulse of each individual restaurant. For the first 25 years of the business, this approach worked. However, the head office knew there had to be an easier way.
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- Sticky Fingers went in search of a solution and found the answer after talking to peers in the service industry.
