3rd Edition State of IT

Insights and trends from IT leaders

In the third edition of the State of IT report, Salesforce surveyed over 4,000 IT decision-makers worldwide to discover shifting priorities and success metrics in the midst of changing business and customer needs, including how IT departments are evaluating the role of automation and AI and planning their implementation.

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1-20 employees 21-200 employees 201-2000 employees 2001-4500 employees 4501-9999 employees 10001+ employees

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3rd Edition State of IT

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